Job Opening

Director of Operations

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Are you organized? Do you pay close attention to details? Do you have a knack for managing people? If you answered yes to these questions, then we have an opportunity for you! Here at Freya Systems, we have created a culture around learning, being compassionate, collaboration, work-life balance, leaning into the challenges of work and having fun with what we work on. If you feel like our values coincide with your own then continue reading if not then no love lost here! I’m sure there’s a home for you in some large big named company where you’ll never get noticed. Haha Kidding! Or am I?!

I’m glad you are still with us! Freya is a low-pressure environment with a start-up family feel. Here are a few things that would make you the right candidate for the Director of Operations role:
If you enjoy leading and teaching a team of people…
If you’re a self-starter and can take ownership of the work you do…
If you have excellent customer relationship skills…
If you’re keen on learning, exploring solutions…
If you see yourself having a life outside of work…
If you aren’t afraid of challenges…
Now if you made it this far into the Job Post then I can assume you are interested in the role or just thoroughly entertained by what you are reading, either way glad you made it!


Freya Systems provides Software and Data Analytics consultancy specializing in the defense aviation and logistics domain. We can provide a range of services from a short-targeted study to answer a specific question to a fully deployed analysis and decision support custom software suite.
Freya Systems LLC is seeking an Director of Operations to lead our team and ensure all of the Freya projects are delivered on time and to budget. Also, responsible for managing key customer relationships to ensure customers are satisfied with all project deliverables and out performance.


  • Liaising with superiors to make decisions for operational activities and set strategic goals
  • Planning and monitoring the day-to-day running of business to ensure smooth progress
  • Supervising staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics


  • 5 + years managing project operations in the software industry
  • Organizational and leadership skills
  • Knowledge of industry’s legal rules and guidelines
  • In depth knowledge of diverse business functions and principles 
  • Outstanding communication and people skills
  • Familiarity with MS Offices